Luxury property care

 With over 13 years of experience caring for luxury holiday homes throughout the Margaret River region, we understand that exceptional presentation is about far more than a clean home. Our dedicated team of local staff is professionally trained to deliver a consistent, high standard across every property we care for. Each team member follows detailed property-specific procedures and our own proven cleaning systems, ensuring every home is presented exactly as intended—every clean, every guest, every time. It's this attention to detail, consistency and genuine pride in our work that has earned the trust of homeowners, guests and leading accommodation providers across the South West. 

 Alongside our luxury holiday home services, SPS Southwest provides professional commercial cleaning for a carefully selected number of businesses, wineries, local government organisations and community facilities throughout the Margaret River region. We deliberately limit the number of commercial clients we partner with, allowing us to maintain the same exceptional standards, attention to detail and reliability that define all of our services. Wherever possible, our experienced local team works outside normal business hours to minimise disruption, following consistent cleaning systems and site-specific procedures to ensure every visit is completed to the same high standard by familiar staff who understand your premises and expectations. 

 At SPS Southwest, our people are at the heart of everything we do. Led by an experienced team of managers and supervisors, we're proud to have built a team of dedicated local cleaning professionals, many of whom have been with us for years. Our low staff turnover reflects the supportive culture we've created and the value we place on looking after our team. Every team member receives comprehensive training and follows consistent cleaning systems and property-specific procedures, but above all, we look for people who genuinely care about the homes they clean and the service they provide. We believe that when our staff feel valued, supported and take pride in their work, it shows in every property we care for. 

 At SPS Southwest, all team communication is managed through Connecteam, our central communication and workforce management platform. The app provides dedicated channels for reporting maintenance issues, property concerns, incidents and operational updates, ensuring important information is communicated quickly, accurately and transparently between staff, supervisors and management. Property-specific information, cleaning instructions and job updates are all available within the app, allowing every team member to work from the same information and maintain consistent standards across every property. Staff schedules are published in advance and updated in real time when required, while staff also use Connecteam to clock in and out of shifts, helping to ensure accurate timekeeping and payroll. 

 At SPS Southwest, we are committed to using environmentally responsible cleaning products wherever possible. Our preferred range is MAID, our eco-friendly cleaning collection developed by our sister brand, Merchant Quarters. We believe that quality cleaning should never come at the expense of the health of our staff, our clients or the environment. By choosing plant-based, biodegradable products as our first option, we reduce unnecessary exposure to harsh chemicals while still achieving the high standards of cleanliness our clients expect. Chemical cleaning products are only used where necessary or where specific cleaning or disinfection requirements apply. Our commitment is to deliver exceptional results while creating healthier homes, healthier workplaces and a safer environment for everyone. 

 SPS Southwest is committed to delivering consistent, professional service through experienced staff, structured systems and ongoing quality assurance. Every property is serviced using detailed, property-specific procedures and checklists, supported by regular team leader inspections, continuous staff training and clear reporting processes. We maintain open communication with our clients, transparent pricing with no hidden costs, and the flexibility to accommodate individual property requirements while maintaining consistently high standards. SPS Southwest maintains $20 million Public Liability Insurance, with a current Certificate of Currency available upon request. Our commitment to quality, accountability and attention to detail ensures every property is cared for with professionalism, consistency and respect.